Job Description

:

Title

Cart Attendant

Pay Grade

Non-Exempt

Major Department

Front End

Minor Department

Front End

Reports to

Front End Manager, Store Manager

Job Summary: The Cart Attendant is an entry-level position responsible for exceptional execution of customer service in the store, parking lots, and entrance/exits of the stores. S/he is solely accountable for the overall aesthetic appearance of the parking lot. S/he must ensure that all customer carts are retrieved and stored properly in the cart corral or designated cart areas. Occasionally s/he will assist customers with the delivery and loading of their groceries into their vehicles. Based upon business needs, a cart attendant may be called upon to assist with actual store operation activities such as stocking shelves, assisting with customers, and cleaning. As a team member of Pete's Fresh Market it is important that Pete's Four Pillars of Value, Aesthetic, Quality, and Customer Service are always exemplified.

Essential Job Responsibilities

• Demonstrate the ability to retrieve and maintain all the carts on the company property.
• Ensure the return of all carts to their designated storage areas.
• Recognize and identify carts that have fallen out of the boundaries of the store and retrieve them, if necessary.
• Greet customers with outstanding customer service and offer your assistance if needed.
• Maintain a clean parking lot, side walk, entrance, and exit of the store, ensuring the area is clear for customers and employees.
• Greet and assist customers to carry heavy objects.
• Other duties as assigned.

Education/Certifications

• High School Diploma or G.E.D. with 0-3 years of experience in grocery store or similar retail environment.
• Must have a valid and up to date Food Handler's Certificate.

Other Knowledge, Skills, and Abilities

• Must be capable of providing and modeling exceptional customer service.
• Must have excellent communication skills in order to communicate effectively with customers, store leadership, and fellow-team members.
• Must be detail oriented, self-motivated, and able to work independently or in groups.

Work Environment/ Physical Demands

• Must have the physical ability to stand for extended periods of time, bend, climb, balance, stoop to grasp objects, kneel, crouch, crawl, frequently push/pull up to 100 lbs., frequently lift and/or move loads up to 50 lbs., and occasionally lift 75 lbs.
• Ability to enter the coolers and freezers thereby being subjected to and withstanding frequent temperature changes for extended periods of time.
• Occasional high stress when dealing with systems/customers/staff.
• Able to work a flexible schedule with various shifts, including weekends and holidays, as determined by the store/business needs and as required to ensure adequate store staffing.
• Must have reliable source of transportation.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Brand: Pete's Fresh Market Address: 16280 S. Harlem Ave. Tinley Park, IL - 60477 Property Description: Tinley Park Property Number: 20

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