Job Description

Job Description Medical Receptionist Setting/Hours: 100% In-Office | M 7:30-7, T 7:30-5, W 7:30-5, Th 7:30-7, F 8-5, Sat 8-12, and possibly Sun 8-12 Join trak group in partnering with a growing client in Loveland, Ohio that's expanding its Shared Services team. Responsibilities: Serve as the first point of contact for patients, providing a welcoming and professional experience Coordinate scheduling by booking and confirming appointments to support efficient clinic operations Maintain accurate patient records through detailed data entry and organization Manage incoming calls and direct inquiries to the appropriate departments Support insurance processes by verifying coverage and assisting with claims Ensure patient confidentiality and compliance with privacy regulations Collaborate with medical staff to keep daily operations running smoothly Handle general administrative duties to support overall office efficiency Skills: Strong communication and interpersonal skills with the ability to create a positive patient experience Highly organized with excellent attention to detail and accuracy Proficient in medical office systems and electronic health records (EHR) Ability to manage multiple tasks effectively in a fast-paced environment Working knowledge of medical terminology and insurance processes Customer-focused with a patient-first mindset Understanding of HIPAA guidelines and commitment to maintaining compliance Qualifications: High school diploma or equivalent required, with additional training or certification in a medical or administrative field preferred Prior experience in a medical office or healthcare setting is beneficial Ability to work both independently and collaboratively within a team environment How to Apply: Please submit your resume and cover letter to trakinfo@thetrakgroup.com. If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.

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